Policies

Privacy Policy

Last Updated: 2025-01-06

Introduction

This Privacy Policy explains how ZAKA (“we,” “us,” or “our”) collects and uses information when you visit zakaworld.org. We are committed to protecting your privacy and being transparent about our data practices.

Our Status as a 501(c)(3) Organization

ZAKA is a registered 501(c)(3) non-profit organization in the United States. We are committed to maintaining the trust of our donors and supporters by protecting their personal information and using it responsibly.

Information We Collect

Automatic Data Collection

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and settings
• Website usage data
• Technical information needed for security and functionality

Analytics and Communication

We use these services to improve our website and outreach:

• Google Analytics and Google Ads
• Facebook Pixel
• X (Twitter) Pixel
• Microsoft Clarity
• Klaviyo and Drip

Donation and Contact Information

When you donate or contact us, we collect:

• Name and contact information
• Billing address
• Payment information (processed securely by Stripe or PayPal)
• Donation frequency preference (one-time or recurring)
• Any information you choose to provide

How We Use Your Information

We use your information to:

• Process donations and send receipts
• Manage recurring donations and send related notifications
• Communicate with you about our work (with your consent)
• Create and use customer lists for advertising purposes
• Improve our website and services
• Protect against fraud
• Comply with legal obligations

Data Retention

We retain donation records and related personal information in accordance with legal requirements and accounting best practices. For recurring donations, we retain payment information securely with our payment processors until you cancel your recurring donation.

Third-Party Services

We work with trusted service providers for:

• Payment processing (Stripe, PayPal)
• Website hosting and security
• Analytics and marketing

These services have their own privacy policies and data handling practices.

Cookies and Tracking

We use cookies and similar technologies for website functionality, analytics, and advertising purposes. You can control cookies through your browser settings.

Your Rights and Choices

You have the right to:

• Opt out of marketing communications
• Request information about your data
• Request data correction or deletion
• Make anonymous donations
• Cancel recurring donations
• Control cookie settings

Children’s Privacy

Our website and services are intended for adult use only. We do not direct any of our content specifically to children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor under 18 years of age, we will take steps to delete such information.

Changes to This Policy

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revised policy on this page with an updated effective date.

Contact Us

For questions about this policy or to exercise your rights:
Email: [email protected]

Terms of Service

Last Updated: 2025-01-06

Introduction

ZAKA is a 501(c)(3) non-profit organization registered in the United States.

These Terms of Service (“Terms”) govern your use of zakaworld.org (“website”). By using our website, you agree to these terms. If you disagree with any part of these terms, please do not use our website.

Donations

Processing

• All donations are processed securely through Stripe or PayPal
• Donations may be tax-deductible; please consult your tax advisor for specific guidance
• Donors receive appropriate documentation for tax purposes
• We accept credit card payments and other payment methods supported by our processors

Recurring Donations

• You may choose to make recurring monthly donations
• You can cancel recurring donations at any time by contacting us
• We will notify you of successful payments and any payment issues
• Payment disputes are handled through our payment processors’ standard procedures

Website Use

You agree to:

• Use the website for lawful purposes only
• Provide accurate information
• Not interfere with website functionality
• Not misuse donation systems

Intellectual Property

Website content is protected by copyright and may only be used for personal, non-commercial purposes.

Disclaimer of Warranties

The website is provided “as is” without warranties of any kind. While we strive to provide accurate information and secure services, we cannot guarantee uninterrupted access or the absence of errors.

Limitation of Liability

To the fullest extent permitted by law, ZAKA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Third-Party Services

Third-party services (including payment processors) have their own terms and policies. We are not responsible for the practices of any third-party services.

Jurisdiction and Users

Our services are primarily intended for residents of the United States and Canada. While we may accept donations from other countries where legally permitted, our compliance and tax documentation practices follow US regulations.

Accessibility

We are committed to making our website accessible to all users and are actively working to increase the accessibility and usability of our website. If you are unable to access any content or functionality available on our website, please contact us at [email protected] and we will work with you to provide the information or functionality in an alternative format.

Changes to Terms

We may update these terms. Continued use of the website after changes means you accept the updated terms. We will post any revised terms on this page with an updated effective date.

Contact Information

For questions about these terms:
Email: [email protected]